Privacy Policy GDPR UE 679/2016

Joy of Rome società cooperativa, with legal office in Via Carlo della Rocca 19 – 00177 – Roma (Italia), pursuant to and for the effects of EU Regulation 2016/679 (GDPR), announces that the personal data provided by users as a result of the navigation on the website will be kept and protected in accordance with the following Privacy Policy. This information refers to the processing of data for the site only, and not also for other websites consulted by the user through external links. The e-mail address of the Privacy Holder responsible for this website is:

Types of collected Datas

Navigation’s Datas

The computer systems and software procedures responsible for the operation of this website acquire, in the course of their normal exercise, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature it could enable users to be identified through processing and associations with data held by third parties. This category of data includes IP addresses or domain names of computers used by users to connect to the site, addresses in URI notation (uniform Resource identifier) of the requested resources, time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (good end, error, etc.) and other parameters related to the operating system and computer environment of the user. These data are only used to obtain anonymous statistical information on the use of the site and to check its proper functioning. The data could be used to ascertain liability in case of hypothetical computer crimes against the site: except in this case, the data on the web contacts do not persist for more than thirty days.

System Logs and Maintenance

For needs related to operation and maintenance, this Web Site and any third party services used by it may collect system logs. These files record interactions and that may also contain Personal Data, such as the User IP address.


Cookies are small text files used by websites to make the user’s browsing experience easier and more effective, and to provide specific services. Some of these Cookies are essential to the functioning of the pages, and for them you do not need user consent.
Other Cookies add functionality to the navigation by the site, and to these each user can give consent or deny it when, after the access to the web page, the special warning bar appears. At any time, however, you can revoke the permission to use certain cookies through the settings of your browser, or those visible on the pages of third parties, as indicated below. The cookies used by this web page are the following:

Technical and analytical cookies

Technical cookies allow the proper functioning of certain sections of the Site. They are of two categories:
persistent: once closed the browser they are not destroyed but remain until a preset expiration date;
of session: they are destroyed every time the browser is closed.
No cookies are used for the transmission of personal information, or systems for tracking users.

A persistent cookie is used only after registration and user recognition in the Personal Area for the only purpose of allowing the provision of services reserved to registered users. The use of so-called session cookies (which are not stored persistently on the user’s computer and vanish when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) needed to enable secure and efficient site exploration. The session cookies used on this site avoid the use of other computer techniques potentially detrimental to the privacy of users’ navigation and do not allow the acquisition of personal data identifiers of the user’s. These cookies, always sent by our domain, are necessary to view the site correctly and in relation to the technical services offered, will therefore always be used and sent, unless the user modifies the settings in his browser (thus affecting the display of the pages of the site).

Analytical cookies are used to collect information about the use of the site. will use this information on anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting and relevant to the user’s wishes. This type of cookies collects anonymous data about the user’s activity. Analytical cookies are sent from the Website itself or from third-party domains.

Cookies to integrate third-party software products and functions

This type of cookie integrates features developed by third parties within the pages of the site, such as icons and preferences expressed in social networks in order to share the content of the site or for the use of third-party software services (such as maps generating software, video viewing and additional software offering additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality between the pages of the Site. For these types of cookies, the consent may be expressed by the User in one or more of the following ways:

  • Through specific configurations of the browser used or the related computer programs used to navigate the pages that make up the Site.
  • By changing the settings in the use of third party services.

Both of these solutions may prevent the user from using or viewing parts of the Site. The cookies collected on this site on behalf of third parties are the following:

google. Google collects information about users’ browsing data to facilitate the use of its services (maps, search, etc.) and to customize advertisements on its pages. The management of cookies by Google is explained in detail here.

1P_JAR – 30 days – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
ANID – 8 months – used for tracking and customizing ads.
APISID – 2 years – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
CONSENT – 20 years – Used to approve Google’s services
HSID – 2 years – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
NID – 6 months – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
S – session –
SAPISID – 2 years – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
SID – 2 years – This cookie stores user’s settings (ex: zoom setted…)
SIDCC – 3 months – Security Cookie to protect users’ data from unauthorised accesses
SSID – 2 years – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
OTZ – 1 month – This cookie stores user’s preference and information when visiting pages with Google services
UULE – 1 day – This cookie is used to collect information about how visitors use our site.
cto_lwid – 2 years – These cookies are used by Google to collect anonymous information for use on Google Adwords. The data is anonymous and helps Google deliver relevant advertising on other websites.

Google Analytics. Google Analytics is a Google’s tool that helps website owners understand how visitors interact with site content. Google Analytics uses a cookies set to collect information and generate website usage statistics, but without personal identification of individual visitors. You can disable Google Analytics from here.

_ga – 2 years – keeps a unique user ID and serves for the control of unique visits, navigation data, etc. This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
_gat – 1 minute – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
_gid – 1 day – It stores and updates a unique value for each page visited.


APISID – 2 years – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
CONSENT – 20 years – Used to approve Google’s services
HSID – 2 years – This cookie stores user’s preferences and informations when visiting pages with maps of Google Maps
LOGIN_INFO, PREF, SAPISID, SID, SSID – 2 years – These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.
SIDCC – 3 months – same function
VISITOR_INFO1_LIVE – 1 year – same function
YSC – session – same function
remote_sid – session – This cookie let to include a Youtube video in a webpage.

Other cookies used by
PHPSESSID – session – cookie generated to manage PHP server sessions.
_icl_current_admin_language_, _icl_current_language – 1 day – These cookies remember the users’ preferences about language
cfs_actions_11 – 1 month – This cookie is used to create forms on our pages
wfwaf-authcookie-xxx – 12 hours – Identification of the visitor by a security plugin to prevent attacks on the web.
wordpress_logged_in_xxx – session – Indicates if the user is connected and who it is
wordpress_sec_xxx – session – It allows us to identify the language of the user in order to show you the web page in the correct language
wordpress_test_cookie – session – This cookie is used so that the WordPress content management system to check if your browser has cookies enabled
wp-settings-xxx – 13 months – Used to customize the user interface.
wp-settings-time-xxx – 13 months – Customize Interface
wpml_referer_url – 1 month – Stores the last requested URL on the front-end.
__cfduid – 1 year – This cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

Display content from external platforms

This type of service allows you to view and interact with content hosted on external platforms directly from the pages of this Web Site. In the event that such a service is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages where it is installed.

Google Maps (Google Inc.) Google Maps is a map visualization service operated by Google Inc. that allows this website to integrate such content into its pages.

YouTube Videos (Google Inc.) YouTube is a video content viewing service operated by Google Inc. that allows this Web Site to integrate such content into its pages.

Google Fonts (Google Inc.) Google fonts is a font style display service operated by Google Inc. that allows this Web Site to integrate such content into its pages.

Protection from SPAM This type of service analyzes the traffic of this Web Site, potentially containing Personal Data of Users, in order to filter it from traffic parts, messages and content recognized as SPAM.

Google reCAPTCHA (Google Inc.) Google reCAPTCHA is a SPAM protection service provided by Google Inc. The use of the reCAPTCHA system is subject to the privacy policy and the terms of use of Google.


The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics (Google Inc.) Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected in order to track and examine the use of this Web Site, compile reports and share them with other services developed by Google.Google may use Personal Data to contextualize and customize ads in your advertising network.

How to disable cookies using browser configuration

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Mozilla Firefox
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Internet Explorer

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Data provided by the user when filling in the forms

The optional, explicit and voluntary sending of personal data through the forms on the site or the sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data entered in the letter.

Contact form

The data required in this form are:

Name and Surname
Number of people
Date of Tour / Other Date

These data are used only for the provision of information to the customer.

Other data provided and collected

This Application collects some Personal Data from its Users. Personal Data collected for the following purposes and using the following services:

Backup saving and management

Backup on Dropbox and Backup on Google Drive

Commercial affiliation

Amazon Affiliation

Personal Data: Cookies and Usage data

Contacting the User

Mailing List or Newsletter (Mailchimp)

Personal Data: email address, first name, last name and Usage data

Data owner

Joy of Rome società cooperativa, di Francesca Pagliaro and Angelica Pujia | via Carlo della Rocca 19 | 00177 Roma

Method of processing the data collected

The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the stated purposes. In addition to the Owner, in some cases, may have access to the Data other parties involved in the organization of this Web Site (administrative, commercial, marketing, legal, system administrators) or external subjects (as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processing Managers by the Data Controller. The updated list of Managers may always be requested from the Data Controller.

Period of storage

The Data are processed and stored for the time required by the purposes for which they were collected. Therefore: Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of such contract is completed. Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information about the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner. When processing is based on the User’s consent, the Data Controller may retain Personal Data for longer until such consent is revoked. In addition, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority. At the end of the retention period the Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, cancellation, rectification and the right to the portability of the Data can no longer be exercised.

Rights of data subjects

The persons to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of the Code on the protection of personal data) or deletion, as well as opposition in any case, for legitimate reasons, to their treatment. Requests should be addressed to: Changes to this privacy policy The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Web Site as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details of which the Owner is in possession. Please consult this page regularly, referring to the date of last change at the bottom. If the changes affect processing operations whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

This Privacy & Cookie Policy is updated on the 7th of June 2019.


Joy of Rome Sooc. Coop., acts only as agent for the client in acquiring sightseeing and tours, or services for the clients’ benefit, and on the express condition that Joy of Rome Sooc. Coop., Inc. shall not be responsible or liable for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith. This includes without limitation, those damages from acts of passive or active negligence on the part of Joy of Rome Sooc. Coop. , its associates. Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability.